There are many ways to pay your association dues. In addition to paying by mail, below are details regarding four electronic ways to pay, which include; recurring payment, electronic checks, debit, and credit card options. Whichever method you choose, please include your account number to ensure prompt and proper application of your payment. If you have any questions about your account or our payment options feel free to contact a member of your onsite team or reach out to our new CCMC’s Customer Service Support Team at 1-833-301-4538.
Remember, payments are due on the 1st and considered late on the 15th. There is a $15.00 late fee that gets applied to accounts paid late.
VMS Online Web Portal
This is the place to get all of your Tortosa account information online. This web portal takes out the middle man and allows you to log in and get account information about your account balance, set up online payments, request eStatements, make address and email changes, and all other things you need to know about your account with CCMC.
Online tutorial available here: Homeowner Online Portal Information
eStatements are a great way to lower your paper footprint and also save mailing costs to the association. Tortosa bills monthly and sends out statements whether you are on auto-pay or have a credit balance on your account. Sign up for eStatements and get your statement delivered straight to your email.
To establish eligibility of recurring payment processing through Alliance Association Bank, please visit our webpage at www.ccmcnet.com/payment-options. Select the state your community is in. Under New Users, elect to Setup Account and follow the prompts as directed. Please note there is no charge for election of recurring eCheck payments. Please read the information asterisked (*) below before signing up for any recurring payments with the bank directly.
*If you establish recurring payments with Alliance Association Bank and your assessment changes, it will be necessary to update your payment with any noted changes to your assessment value. CCMC and Alliance Association Bank are not related companies. To comply with privacy laws, we do not share personal information.
Pay online via Electronic Check, Debit, or Credit Card
Visit our webpage listed above, select the state your community resides. Under One Time Payment, select the eCheck or Debit/Credit Card icon and follow the prompts as directed. The bank charges a $2.95 fee per transaction for use of one-time eCheck payment. The bank charges a $5.00 flat processing fee per debit card transaction and a 3.5% per credit card transaction. American Express, Discover, Master Card and Visa are accepted. Phone payments are not available.
Management Company ID - 6675
Association ID - 200
Association ID - 200
Pay at the Association Office
If you would prefer to pay in person we do accept check and money orders at the Community Association Office. We are located within Tortosa at 36340 W. Picasso Street and are open Monday - Friday 8am-5pm. If you want to drop off a payment after hours, we do have a secured drop box located right outside the office door.
Mail in payment
When paying by mail or through your online bill payment service, it is imperative that separate checks and envelopes be used for each account. Each check should also list the account number to ensure accurate application of funds.
Please make sure you mail your coupon/statement stub with your payment. Any payments that cannot be processed automatically by the payment processing service center will be processed by converting your paper check into an electronic check transaction. The remittance address for your mailed payments is:
36340 W. Picasso Street
Maricopa, AZ 85138
Tortosa Homeowners Association
PO Box 93327
Las Vegas, NV 89193-3327